Reminders delivery

Posted by Francois Vadrot 02/27/2008 12:00 AM PST

Hi,
By now reminder send invitation e-mail to people who have not completed a survey, i.e. even to people who have partially answered a survey (I have tested it in detail on a test survey, after several respondents complain).
I suggest that either 1/ you let the choice sending reminder to people who have not completed, or to people who have not starded, or 2/ that you change the rule to only send reminder to people who have not started.
It's a communication issue, for people who have started, but not completed, did so for peronal reasons (or forget to clic on end button), and are not very happy to receive a reminder.
Friendly
François