Idea Management : Enable Moderation in IdeaScale

Enable Moderation in IdeaScale

Posted by vivek.bhaskaran 04/07/2008 12:00 AM PDT

Completed

This came up in a conversation with one of our clients, and I thought I'll put it out here:

Currently, anyone (who is authenticated) can login to an IdeaScale portal and post comments, post ideas and suggestions. While this works for most of us, a couple of clients have raised the issue of SPAMMING and figuring out a way to enable "moderation" -- so that the topics and ideas that are posted are sane don;t get personal and non-constructive.

To solve the issue, new ideas and suggestions have to be approved by moderators before they appear in the postal.

Idea # 11Category/Tags : IdeaScale (22) moderator security (4)

Moderator Comments

Done - Choose the appropriate security level for your IdeaScale portal and the system will start/stop moderation.

Comments

rob.hoehn

04/11/2008

Status Changed from Active to Under Review.

Vivek Bhaskaran

05/29/2008

Status Changed from Under Review to Complete.

roberts

06/12/2008

I am not totally clear on this. If the user is already authenticated that how can they be a SPAMMER. Why aren't we requiring approval of the accounts rather than approval of the ideas?

I would suggest that once someone is an acceptable user (in an authenticated ideascale) that you create a feature whereby the community can regulate itself "Report this Idea as Inappropriate" that will inform the IdeaScale manager/moderator they should take a look. Communities have been found to be quite good at self-regulating when given tools like this.

For an IdeaScale with hundreds of ideas flowing in, having to approve all ideas is going to significantly take away from someone's other full time job.

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