IdeaScale : Allow idea integration from 3rd party case tracking systems

Allow idea integration from 3rd party case tracking systems

Wed, 09 Apr 2008 00:00:00 PDT

Its common for companies to track new features in existing case tracking tools like Agility, Jira, Trac or others. Most of these have an API into them.

It would be nice to be able to integrate a ideascale instance into an exising case tool such that all the cases are still stored in only one location but the idea scale system manages the voting and commenting.

Comments (2)Category/Tags : IdeaScale (25) Mark as duplicate

Comment by vivek.bhaskaran

Sun, 13 Apr 2008 00:00:00 PDT

This is going to be really tricky and the number of bug/issue tracking systems out there are too many for us to integrate with each and every one of them.

Comment by roberts

Mon, 16 Jun 2008 00:00:00 PDT

Well, how about creating an API set that the external system can call to bring the IdeaScale info onto the glass there and just receive rating info back. Most likely people will use both your API and the bug/issue tracking API to create a mash up application where they can do things that neither application had considered.

It seems to me that IdeaScale can be successful on the low end of the market without an API, but to make enterprise sales, most people are going to need some sort of API to truly do great/customized things with it. Assuming it is architected well, it should not be hard to build a library of customer ready web services.