It would be nice to be able to create additional fields/columns and to be able to "write" (or add) additional data into the existing survey data, directly through the user interface.

For instance, in the Response Viewer, one can then categories or add comments directly to the responses so that they show up when downloading reports.

This is particularly beneficial if one would like to code and tabulate the survey comments.

(Please note that this may be an addition to Idea# 471 Posted By: kevin.wynne. Thanks Kevin)

There are two options that can be chosen as to what info gets sent out in an Action Alert email:

1) Include survey response with notification
2) Include Custom Variables/System Variable Details

When option 1 is UNchecked, nothing is included in the email.
When option 1 is CHecked, the following is included, in addition to the questions and responses:

Response Details
ID
Timestamp
IP Address
Time Taken
Email Address
Email List
Integration/Custom Tags
Custom 0
Custom 1
Custom 2
Custom 3
Custom 4
Custom 5
Geo Coding
Country
Region
City
Area Code
DMA Code

Suggestion: Allow user to select what info is sent in an action alert email, or at least give the option to just include the questions and responses only.

It would be great to be able to edit a scheduled report, as opposed to having to delete/suspend an existing one and create another one from scratch.

The "Additional Filter" dropdown under "Step 3" of the report scheduler, lists no options. It would be nice to be able to filter this report by "Completed" responses.

Currently, the only frequency option on the report scheduler is "weekly". It would be nice if there was a "monthly" option as well.

From a Usability standpoint, it would be nice to have the ability to provide a "close window" button (for the "thank you" page, rather than respondants having to close the window by X-ing out.

Action Alerts currently enables a user to get notified immediately when a respondant answers a value on rating scale.

I twould be nice to enable action alert emails to go out based on an open-ended text box comment as well. This way the "Voice of the Customer" can be heard in real time.

I twould be nice to have a "Print Page" option at the close of the survey, for record keeping purposes.

Having computer stands in the store that allow customers to check their B&H account for items they had on their wishlist or/and see past purchases. This would allow the customer to comfortably purchase items and/or accessories related to past purchases. This computer-stand should be equipped with a printer, allowing customers to print out what (past)item/s they were looking at, so that they don't need to memorize model names or SKU numbers. This computer should also have a "suggested items and accessories related to this item" button, so that customers could easily browse for items they may want to purchase.