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Bugs/Issues

Submitted by (@andrewking)

Unsubscribe

A member of our association recently elected the unsubscribe link at the bottom of the survey invitation and received a chat head from someone at QuestionPro. This greatly upset them as it made them feel like their information was not private but that QuestionPro had access to their contact data. Please remove this feature for those unsubscribing

Voting

2 votes

Survey Delivery

Submitted by

Feedback tab / Exit Survey options

Please bring back the feedback tab and exit survey functionality under the web options. These features were the main reason I moved over to QuestionPro as a Corporate customer and now they no longer work! i.e. the ability to select feedback tab option, colour-code the feedack tab and select left/right hand side of the page for the tab; the ability to select exit survey option and select the delay before it appears etc. ...more »

Voting

3 votes

Reporting Tools

Submitted by (@justinethington)

Base multi-select calculation on who answered THAT question.

Right now the calculation is based on how many options selected, not how many PEOPLE selected an option. This artificially skews percentages down if there is a large option list. We can change the calculation to be based off of how many started/completed the survey but that isn't accurate either. Base the calculation on how many people answered that particular question as the default.

Voting

4 votes