Showing 24 ideas for tag "survey"
(@preeti.shukla) kudos icon +

Survey Development

Survey received date

Have some configuration for survey received time stamp so, that we update survey received date in salesforce.

Suggestion : In configuration option there is a option to map the time stamp of received survey date that we can map with salesforce field. So, that we have same survey received date updated in salesforce for reporting purpose.

(@ja0000) kudos icon +

Survey Delivery

We need more than 60' for our Clients to take a survey!

We are a Sales performance development company for SMEs and are regularly using yr system for sending sales skills tests based on case studies to the sales team members of our clients.

The problem with these tests, is that salesmen sometimes need more than 60' to go through such a case study test and think about the cases, the answers and then type them.

Yr solution is to use the "save and come back later" and then... more »
(@jameswirth) kudos icon +

Survey Development

Insert a new question from the setup logic popup

When I'm adding logic to my survey, it might be helpful to be able to insert a new question based on the logic I'm creating.

For example, on a customer satisfaction survey I might decide to add branching on a rating question based on any response other than Extremely Satisfied. Or even on that response I might want to take them to a new question that says "Wow! Glad we nailed it. Is there anything we can do to make... more »
(@philip.derham) kudos icon +

Survey Delivery

Adding images to emails

Hi,
We include logos, signatures and images of the incentives in emails sent via Question Pro to propsective respodents.
Currently, we have to swap between the Send survey and the Edit survey tabs to get to the Survey Options - Images/multimedia link so we can copy the image's HTML code into the emails.
Can we have the Survey Options - Iages/multimedia link also added to the Send survey tab, please.
This will allow... more »
(@michael.farris) kudos icon +

Survey Development

Ability to change slider Min and Max values

The "Slider" question type only allows for survey developers to set a min and max value between 1-100. This restricts the ability to use this question type for pricing and/or quantity analysis. The slider should allow for users to input any range. No matter the range, each unit of the scale should represent 1 additional value above the minimum. For development purposes, the slider question should then have an option for... more »
(@philip.derham) kudos icon +

Reporting Tools

Average time for survey completion

Hi,
Like the newish average time to complete in QP. Have noticed, because I choose not to set a time limit, that some participants start, clearly go off and do something else, and come back quite some time later and finish the survey. This means we have distorted (extended) averages.
I know a solution is to put a time limit on the survey, but if I choose not to do that, would like to have a scatter graph showing times... more »
(@cmclouse) kudos icon +

Survey Delivery

Open survey in new window that doesn't have a "back" button

I'd like the option to have the survey open in an new windown with the browswer's back button disabled. Even with backward movement disabled in QPro, respondents still try to do this through their browser and it wreaks havoc in the data file - creating anywhere from 1 to 4 extra records (duplicates) for these respondents. These records also show up in some of QPro's reports overstating the number of completes at any... more »
(@timellis) kudos icon +

Survey Development

Feature to view the full survey as entered in other languages

I've been setting up a survey with two other languages besides English. Started with the survey in English, attached question text and answer text in other language versions as needed. Great concept in general. However, it is already a complicated enough process working in a language that you are not familiar. So perhaps like me the process goes something like: Translator does their bit, pass you the translation, you... more »
(@timellis) kudos icon +

Reporting Tools

Add time zones to all dates used in reports + onscreen

To better consider international customers (and those that span timezones!):- Add "localisation" to times by allowing the selection of time zone to display throughout a user's QPro interface and reports. For example, survey notifications show a system time which, without knowledge of what time the "system" is based in, is almost meaningless. Far better to (a) allow users to select their local timezone (perhaps as part... more »
(@philip.derham) kudos icon +

Reporting Tools

Survey completion analysed by devices used

The new infographic with its reporting of what devices have been used is very helpful. I'd like to be able to take it the one step further and be able to analyse the device use by whether the respondents completed the survey or dropped out.
This would be the first advance.
My second request would be to be able to analyse drop outs by question by device. This would allow us to see how far through the survey the respondents... more »
(@lise00) kudos icon +

Bugs/Issues

Bug: Survey data is lost if survey edited while active

Currently if you edit a survey while it is active it's possible to lose responses that have been completed - this just happened to me on a survey.

This is a very serious bug that needs to be fixed as losing response data is unacceptable. Other survey platforms allow at least minor editing of questions while a survey is live without incident. I'm not talking about rearranging questions or anything like that, just editing... more »