Survey Delivery

Disable survey function

It would be great if QuestionPro can let us choose day and time in d DISABLE SURVEY security option. Sometimes in fact we should need to stop the survey on a specific time... Thanks

Submitted by
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7 votes

Survey Delivery

Adding images to emails

Hi, We include logos, signatures and images of the incentives in emails sent via Question Pro to propsective respodents. Currently, we have to swap between the Send survey and the Edit survey tabs to get to the Survey Options - Images/multimedia link so we can copy the image's HTML code into the emails. Can we have the Survey Options - Iages/multimedia link also added to the Send survey tab, please. This will allow ...more »

Submitted by (@philip.derham)
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5 votes

Survey Development

upploading video files larger than 1 MB

It is not possible to add a video file larger than 1 MB. A minimal 20-30 second video (AVI format) reaches 5-6 MB. There is a maximum 50MB for multimedia, but the video file size has to be under 1 MB????

This issue in not addressed in any of your help files.

Submitted by (@mazisolomon)
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6 votes

Survey Development

Adding "Not Applicable" Option to Rating Scales

On the multiple choice, you have the option to select a box to show "other" as an option. It would also be useful for the rating scales to display an option for using "not applicable." This would be easier than adding the text manually and then having to adjust the report settings to filter out the "not applicable" so it doesn't appear as a higher rating than "strongly agree."

Submitted by (@johannafoster)
2 comments

Voting

44 votes

Survey Delivery

Sampling tool

Suppose you want to know satisfaction of a large population about a service (for instance 20,000 subscribers to a newsletter). You don't need to survey the whole population. Depending on involvement's level of the population, you will expect from 10% to 40% of completed answers. So to get some 1,000 respondents, in the worst case, you don't need to question the whole population: you will extract a sample, which is representative ...more »

Submitted by (@francoisvadrot)
4 comments

Voting

8 votes

Reporting Tools

Survey Name in Real-Time Reports

When using the Report Sharing links to the Real-Time Summary Report and Real-Time Text Report, the report does not have the survey title displayed. Please bring the survey header or survey name into the header of this report.

Thank you.

Submitted by
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14 votes

Survey Delivery

questionpro on the go - for cellular phones

we would love to get question pro for cellular phone (i-phone but not just).

we work with the largest cellular brand in Israel and this can be a real boost.

it can allow us to conduct research on the go (events, festivals, point of purchase, retail chains, service center).

please consider this idea.

Submitted by (@mazisolomon)
1 comment

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10 votes

Bugs/Issues

Where's My Amazon Gift Certificate?

Carrots are nice. I like carrots. Especially when they are real.

Submitted by (@craigkaiserdevelopment)
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8 votes

Survey Development

Don't display randomizer question

Don't force text to be displayed on a randomizer question. It's job is to RANDOMIZE, not to force the person to answer an extra question. That's just needless effort for the respondent.

Submitted by (@cbay00)
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5 votes

Bugs/Issues

Completion Bar

Change the logic behind the completion bar. Right now it shows percent of the survey loaded. What respondents want to know -- and are accustomed to -- is the bar showing what percent of all questions they've answered. Right now it's very confusing -- before you even answer the first question, you can be at 40 or 50%. I consider this a serious problem, as do my respondents. Thanks. Regards, Frank

Submitted by (@frank0)
6 comments

Voting

-2 votes

Survey Delivery

Popup - On website exit for 'Later' option

This area of questionpro seems to have been ignored compared to the other features. I am trying to survey people as they leave a website in order to ascertain their levels of satisfaction, whether they were able to find what they wwere looking for...etc. Trouble is, I think the present system of selecting 'Later' in the popup and then asking for their email address and sending an email invitation to them adds too many ...more »

Submitted by (@panel0)
1 comment

Voting

21 votes

Reporting Tools

Better Subject Lines for Scheduled Exports

The "Name" field should be used in the subject line of scheduled exports instead of report type (e.g. "Real-Time Summary Report"). Since I have more than one of the same report type, it's impossible to differentiate between different ones.

 

In addition, it would be nice if the survey name the report was being generated from would be included in the body of the email.

Submitted by (@scottekman)
1 comment

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0 votes