There are two options that can be chosen as to what info gets sent out in an Action Alert email: 1) Include survey response with notification 2) Include Custom Variables/System Variable Details When option 1 is UNchecked, nothing is included in the email. When option 1 is CHecked, the following is included, in addition to the questions and responses: Response Details ID Timestamp IP Address Time Taken ...more »
I recently did a SPAM check on an email we sent to a small sample, a good deal of which had the email sent to SPAM.
I found out that Emails wider then 620px can trigger some spam guards. Could you please reduce the max-width of the email from 650px to 620px. We want to reach the entirety of our email lists.
Would like to be able to allow the survey taker to define a date range (i.e. a start date and and end date) as an answer to a question. Currently there is only a single date selection option (either by dropdown or calendar).
I would like to have the ability to schedule the survey to be sent at specific time, right now it defaults do Pacific Time, which sends my surveys at 2:00am Eastern. But, what I would like it to do is schedule them to go (including reminders) at 10am every Tuesday. This seems to return the best results for what I am looking for.
I suggest that you'd be able to specify a center anchor for questions like multi-point scales.
Do not automatically attach a data file (such as an SPSS file) to an email when we ask for a download. These can contain sensitive information. We would prefer that they are downloadable from the site only and do not come through unsecured email. If this is not possible, send the attached file password-protected.
There are various reasons why it may be appropriate to remove individual respondents from receiving reminders - this capability should be introduced.
It would be great if the questions could remain invalidated, but notify the user about being left unanswered, such as: "You did not answer on question 2. If you are unsure of the answer please give it one more thought and try to answer even if you are not completely sure." Pros: - if one simply missed the question, we do not lose that answer - we give them one more incentive to reconsider the question they may deliberately ...more »
It would be useful to have a question branch to an external site if the participant chooses a specific option. For example, if they give you a favorable mark, you can take them to a review site like yelp.com.
There should be the ability within the Response Viewer to dynamically search responses based on custom variable values, rather than having to go to 'Create Data Filters', creating a criteria and searching in the Response Viewer for that data set.
text field for open ended answers should be wider, say 80-90% of the available space, to get longer answers and a more user friendly experience.
Would love widgets that show current completed survey count, average time to complete, perhaps "spotlight" certain live findings.