A member of our association recently elected the unsubscribe link at the bottom of the survey invitation and received a chat head from someone at QuestionPro. This greatly upset them as it made them feel like their information was not private but that QuestionPro had access to their contact data. Please remove this feature for those unsubscribing
I recently did a SPAM check on an email we sent to a small sample, a good deal of which had the email sent to SPAM.
I found out that Emails wider then 620px can trigger some spam guards. Could you please reduce the max-width of the email from 650px to 620px. We want to reach the entirety of our email lists.
Hi, Like the newish average time to complete in QP. Have noticed, because I choose not to set a time limit, that some participants start, clearly go off and do something else, and come back quite some time later and finish the survey. This means we have distorted (extended) averages. I know a solution is to put a time limit on the survey, but if I choose not to do that, would like to have a scatter graph showing times... more »
It would be nice if you could allow the surveypocket version of the survey to look like that of the online version. It has a standard background and does not allow the questions to be formatted the same way. For example, the App doesn’t display multiple selection questions, matrix questions, etc in a usable form. In other words, it doesn’t look like it would if it was an online version as a grid with boxes to select.... more »
Whenever you print a form that has branching, there's all this extra spacing, a major gap that interferes with viewing all the questions you answered. So let's say I answer Q.1-6 then because of branching I then jump to Q.12, then to Q36, then what I get is, an extra 3 or 4 pages in between.
The "Additional Filter" dropdown under "Step 3" of the report scheduler, lists no options. It would be nice to be able to filter this report by "Completed" responses.
I would like the ability to sort (non Likert Scale) matrix columns. In today's surveys, many are taking on mobile devices. In matrix questions with more than 4 columns some columns may be off the screen on smaller screens.
It would be great if you have option for scheduling the survey, (Pre and Post Survey)
For example, today is the launching of the first survey, then after 3months the survey will be launch again. (scheduled)
And also with the reports, there is a comparison report.
The same questionnaire, pre and post report.
To whom it may concern. I think it would be great if QuestionPro had a web service to consume so that QP survey developers could consume their data to repose in a local database so that more reports and analysis could be performed.
1.There needs to be a built-in spellchecker.
2.There needs to be a way to change the validation error message--too confusing for general population.
3.There needs to be a way to move QP graphic from email broadcasts on Corporate License.
As I make changes to the survey in response to the Drop Out Analysis, it would be nice if I could filter by date so that I can determine if the changes are effective. Currently all of the responses are grouped together...
Right now the calculation is based on how many options selected, not how many PEOPLE selected an option. This artificially skews percentages down if there is a large option list. We can change the calculation to be based off of how many started/completed the survey but that isn't accurate either. Base the calculation on how many people answered that particular question as the default.
It would be great to have a search function using the Respondent ID.
Respondents are give respondent ID numbers, they are very little use to us. When we try to track down a query from a respondent and they reference their ID number, it is very difficult to track which survey it is linked to.
I saw that you moved the "Send Reminder" on the "Sent Items" tab. It makes more sense to me to have this on the "Manage Email Lists" area, because that is more intuitive. I wouldn't normally think to go to my Sent Items for this functionality. Can you change it back to how it was?
LOVE the online custom report - would also love to be able to download it as a WORD document.