Survey Delivery

Popup - On website exit for 'Later' option

This area of questionpro seems to have been ignored compared to the other features. I am trying to survey people as they leave a website in order to ascertain their levels of satisfaction, whether they were able to find what they wwere looking for...etc. Trouble is, I think the present system of selecting 'Later' in the popup and then asking for their email address and sending an email invitation to them adds too many ...more »

Submitted by (@panel0)

Voting

21 votes

Survey Development

Software changes, patch notes, poor communications

QuestionPro software changes overnight without warning are very poor form for company communication policy. Most of the time the changes are very positive and look great. However It is very annoying to the regular user to have your regular features changes overnight. It is very poor company policy to make such drastic changes and not tell you user community - especially the paying once. Please update customers with patch ...more »

Submitted by (@katiesedat)

Voting

11 votes

Survey Development

Exportable Word template of the survey that is importable

I suggest that you include a 'export importable word document' feature. Something that would allow me to export something to edit in word, then reimport it back in.

You can format anything that cannot be converted as 'hidden text', allowing it to programatically exist for reimporting, and visible when clicking the 'show hidden characters' button.

Submitted by (@webmetz)

Voting

5 votes

Survey Delivery

Feedback tab / Exit Survey options

Please bring back the feedback tab and exit survey functionality under the web options. These features were the main reason I moved over to QuestionPro as a Corporate customer and now they no longer work! i.e. the ability to select feedback tab option, colour-code the feedack tab and select left/right hand side of the page for the tab; the ability to select exit survey option and select the delay before it appears etc. ...more »

Submitted by

Voting

2 votes

Survey Development

One survey to evaluate 10 people, not 10 different surveys.

I would like to evaluate more than one employee. I want them in a multiple choice select many question. Then I want the names selected to populate throughout the survey in multi point scale questions. 1. Please select the names of the people you would like to evaluate Harry Truman Richard Nixon Theodore Roosevelt so if the person selects Harry and Theodore, the multipoint scale would look like this. ...more »

Submitted by (@alexisjarrett)

Voting

2 votes

Reporting Tools

Combining respondent databases

Sometimes, when testing different contact methods, we have the same survey running as tow or three different surveys, named differently and each accessed by respondents using different contact methods. We then combine the data into an overall survey result and report the combined totals and the comparisons between the composite sample and the individual components. Currently, we have to do this outside QP, but it would ...more »

Submitted by (@philip.derham)

Voting

3 votes