Bugs/Issues

Bugs and Issues with QuestionPro

Bugs/Issues

Constant Sum - Autofill Last Row

It seems to me that autofilling the last row of a constant sum question when displaying the running total is coneptually wrong. Respondents should be able to enter their answers, view the running total and correct as necessary. Auto filling th elast row assumes that I have entered all of the previous responses correctly. QP response was to turn off runnin g total. I don't like that either. Let's suppose I have a list ...more »

Voting

8 votes
(@webmetz)

Bugs/Issues

Question Pro not friendly to HTML illiterate

A What-You-See-Is-What-You-Get editor / Rich Text Editor for survey design, (an editor that you see the text formatted without seeing the code that formats it, and can edit and delete it in this mode). When I asked on the sales call about this, I got a yes that you had one. Unfortunately...you don't, which WILL make my boss angry once she finds out, given that we already payed the corporate annual fee. Being able to paste ...more »

Voting

9 votes
(@lisa00)

Bugs/Issues

Make Folders Collapsible - Add Ability to Create Subfolders

We have hundreds of surveys and anytime we want to go to a specific survey, we have to wade through all of them. If folders were collapsible, we could at least only open and see one category at a time. Better yet, if subfolders could be created, then we could create an archive subfolder in each category and put the older surveys there. This would simply look and act like windows, etc. Please, please, please make this ...more »

Voting

12 votes
(@joacorl)

Bugs/Issues

Issues with the multilanguage feature

QuestionPro, We have come across two problems while trying to use the multilanguage feature. We added an spanish version of our survey, translated all headings, titles and questions; but we still get a "Spanish Version Missing :" warning in red letters at the bottom of our survey. If you could tell us how to remove it, we would be very thankful. Secondly, we wanted to know how to customize and translate the messages ...more »

Voting

5 votes
(@cmclouse)

Bugs/Issues

Bug in Time Taken when report is filtered

Currently, according to QPro's tech support the time taken reported in the "Real-Time Summary" report includes both completes and incompletes regardless of whether a filter is applied. When the "Real-Time Summary" report is filtered for "Completes" the time taken still reflects all respondents - this is incorrect! Fix this so that the time taken is filtered like the rest of the data in the report.

Voting

10 votes
(@webmetz)

Bugs/Issues

Data Integrity Coding. Important

Allow ID coding multi answer/question questions, so that, if an answer choice/question is removed, the data is not shifted. As a programmer, I have analyzed this problem and given a possible solution that fits within the bounds of your application: . 1) Put the following automatically in front of the question and answer lines, where # is an auto-incrementing number and the square brackets are replaced by arrow brackets ...more »

Voting

4 votes
(@francoisvadrot)

Bugs/Issues

Bug tracking information system

Preliminary note: I am not sure this suggestion fits in "Survey development". It concerns the general development of QuestionPro. If not, please do create a special topics on this subject: "QuestionPro's development". But please don't delete it, for it could be important to you to know if others customers feel it as I do. On this post, I suggest to open a bugtracking to customers (at less to enterprise or corporate), ...more »

Voting

10 votes
(@andrewking)

Bugs/Issues

Unsubscribe

A member of our association recently elected the unsubscribe link at the bottom of the survey invitation and received a chat head from someone at QuestionPro. This greatly upset them as it made them feel like their information was not private but that QuestionPro had access to their contact data. Please remove this feature for those unsubscribing

Voting

5 votes