QuestionPro Feedback via IdeaScale Survey Delivery

It would be nice if we had te possibility to (automaticaly) upload and process email-lists containing custom variables, where the language of the invitation and survey is stored in one of the custom variables. That way only the upload of the file triggers the entire proces.

So:
Iif language = NL then use email template X, if language = EN then use email template Y
And
if language = NL then use survey language NL, if... more »

Please bring back the feedback tab and exit survey functionality under the web options. These features were the main reason I moved over to QuestionPro as a Corporate customer and now they no longer work! i.e. the ability to select feedback tab option, colour-code the feedack tab and select left/right hand side of the page for the tab; the ability to select exit survey option and select the delay before it appears etc.... more »

I think there should be more customization options in the survey invitation besides just bold, italicize etc..

 

Where are font choices and text size?

 

I realize this can be done in the CSS, but I don't think that should be necessary just to have some font options.

The ability to copy invitations should be made available. It would be like copying questions to the question library bank

I want to show 4 separate thank you messages.

 

For score range 1-3 = Thank You Page 1

For score range 4-6 = Thank You Page 2

For score range 7-8 = Thank You Page 3

For score range 9-10 = Thank You Page 4

 

This would enable me to really personalize the message based on their performance.

I would like to be able to upload a Csv file with 5000+ rows that doesn't cause a Gateway Error 404 System timed out error. There should be an easier way to upload large email list files for clients who may be sending surveys out to as many as 100000+ people.

It is very good your work about the "Setting Finish Option" and the "new reward". I'd like to customize the reward email. Now is only in english, I would like it be in italian and with a specific message.

After finishing the survey and before sending to respondents it is better to lock the survey so no one can edit the survey and change it. it is a safety feature that i saw other supplier do.

the survey can be copied if the user want to edit. The main objective here is prevent tampering with the survey once it is published

We are a Sales performance development company for SMEs and are regularly using yr system for sending sales skills tests based on case studies to the sales team members of our clients.

The problem with these tests, is that salesmen sometimes need more than 60' to go through such a case study test and think about the cases, the answers and then type them.

Yr solution is to use the "save and come back later" and then... more »

I would like to have the ability to schedule the survey to be sent at specific time, right now it defaults do Pacific Time, which sends my surveys at 2:00am Eastern. But, what I would like it to do is schedule them to go (including reminders) at 10am every Tuesday. This seems to return the best results for what I am looking for.

Hi,

 

I dont understand why the data file at the end of a survey should consist of multiple files of 5000 responses. Imagine the time & effort required to combine several such files?

I recently did a SPAM check on an email we sent to a small sample, a good deal of which had the email sent to SPAM.

 

I found out that Emails wider then 620px can trigger some spam guards. Could you please reduce the max-width of the email from 650px to 620px. We want to reach the entirety of our email lists.

I've ran our emails through SPAM checkers, and found out that HTML only emails sometimes end up in SPAM.

So, I did a little bit of research and found out that there is a process called Multi-part MIME.

What it apparently allows is for a HTML message and a Text only message to be embedded in the same email, and if a client doesn't render HTML, it will render the text only version.

What this would involve is that, much... more »

We should be able to rename the email invites, as for each survey, we could have ten different email invites.

I propose that the ability to have an off-line survey appear as one long, single page survey, rather than having to change the page after every question. It is possible on the computer-based survey, so it should be an option for mobile devices as well. It will assist those collecting paper surveys and using a tablet to enter the surveys in electronically at a later time.