I would like to be able to paste a screenshot image into the live chat window when chatting with QuestionPro's tech support instead of having to ask for their email every time I want to send them a screen shot of an error or something.
Please can we have the option to set the format we want any date entries to appear in. At present only the US mm/dd/yy format is available in questionnaire and in the report view area and this is really confusing for UK based users. It is such a simple thing that will make a big difference and as a multinational company I think it is something you should be providing already.
Hi -- There is an ongoing problem with the system since July 2nd (that's a long time!). When someone goes to enter data on a poll (in our case), the first question is answered then a summary occurs thanking the respondent for participating. There is no option to complete subsequent questions. This is a major issue! Please let me know why the bug hasn't been fixed yet. We have a non-profit license and my feeling is ...more »
After copying a survey, when going to Manage Invitations for the copied survey, you can see that, though the copy maintains the content of each invitation template, it sets each subject line to say "null." This is actually visible to survey respondents if it's not noted by the survey sender.
Side-By-Side Matrix 'Mid-Point Labels' aren't showing in Drop-Down.
When you click "Feedback" in QuestionPro the default should be a new tab or browser window, rather than going away from the survey to IdeaScale in my working window.
QuestionPro, We have come across two problems while trying to use the multilanguage feature. We added an spanish version of our survey, translated all headings, titles and questions; but we still get a "Spanish Version Missing :" warning in red letters at the bottom of our survey. If you could tell us how to remove it, we would be very thankful. Secondly, we wanted to know how to customize and translate the messages ...more »
I suggest you put a notice in your website regarding schedule of system enhancements and maintenance. This will help us reschedule surveys and prevent respondents from complaining that they cannot access the survey. Thanks!
We have hundreds of surveys and anytime we want to go to a specific survey, we have to wade through all of them. If folders were collapsible, we could at least only open and see one category at a time. Better yet, if subfolders could be created, then we could create an archive subfolder in each category and put the older surveys there. This would simply look and act like windows, etc. Please, please, please make this ...more »
Putting the cursor in the Search textbox blanks the Search Ideas Here text. If you don't put any text there and click the Search Button, the following error results: 500 Servlet Exception [show] java.lang.NullPointerException My fix would be to restore the Search Ideas Here text and have the behavior duplicate what happens when the Search button is clicked in that state. Aside: I'm not sure that Searching with no ...more »
If you combine a word and a number in the search field you will get an error. (Example: test 400)
It seems like the behavior should be this:
*If the search field only contains a number then search for the idea number.
*If the search field contains a number and some text then do the regular search.
In the last day or two the spacing on the Top Rated / Recent / In Action section has disappeared so it all runs together like this: Top RatedRecentIn Action. This appears to be affecting all IdeaScale communities (including yours).