Survey Delivery

Website, Email and Popup delivery models. Do you have other ideas and suggestions on how we can expand upon this?

Survey Delivery

Feedback tab / Exit Survey options

Please bring back the feedback tab and exit survey functionality under the web options. These features were the main reason I moved over to QuestionPro as a Corporate customer and now they no longer work! i.e. the ability to select feedback tab option, colour-code the feedack tab and select left/right hand side of the page for the tab; the ability to select exit survey option and select the delay before it appears etc. ...more »

Submitted by
2 comments

Voting

0 votes

Survey Delivery

Survey invitation options without using CSS

I think there should be more customization options in the survey invitation besides just bold, italicize etc..

 

Where are font choices and text size?

 

I realize this can be done in the CSS, but I don't think that should be necessary just to have some font options.

Submitted by (@srouth)
5 comments

Voting

3 votes

Survey Delivery

copy invitations

The ability to copy invitations should be made available. It would be like copying questions to the question library bank

Submitted by (@kcamino)
1 comment

Voting

2 votes

Survey Delivery

Score ranges to go to different Thank you pages

I want to show 4 separate thank you messages.

 

For score range 1-3 = Thank You Page 1

For score range 4-6 = Thank You Page 2

For score range 7-8 = Thank You Page 3

For score range 9-10 = Thank You Page 4

 

This would enable me to really personalize the message based on their performance.

Submitted by (@joelparent)
1 comment

Voting

3 votes

Survey Delivery

Email LIst Upload

I would like to be able to upload a Csv file with 5000+ rows that doesn't cause a Gateway Error 404 System timed out error. There should be an easier way to upload large email list files for clients who may be sending surveys out to as many as 100000+ people.

Submitted by (@twalter)
1 comment

Voting

0 votes

Survey Delivery

Customize the reward email

It is very good your work about the "Setting Finish Option" and the "new reward". I'd like to customize the reward email. Now is only in english, I would like it be in italian and with a specific message.

Submitted by (@antonellaantinilavalle)
1 comment

Voting

1 vote

Survey Delivery

Lock survey after completion

After finishing the survey and before sending to respondents it is better to lock the survey so no one can edit the survey and change it. it is a safety feature that i saw other supplier do.

the survey can be copied if the user want to edit. The main objective here is prevent tampering with the survey once it is published

Submitted by (@ahmed.ghalban)
1 comment

Voting

0 votes

Survey Delivery

We need more than 60' for our Clients to take a survey!

We are a Sales performance development company for SMEs and are regularly using yr system for sending sales skills tests based on case studies to the sales team members of our clients. The problem with these tests, is that salesmen sometimes need more than 60' to go through such a case study test and think about the cases, the answers and then type them. Yr solution is to use the "save and come back later" and then ...more »

Submitted by (@ja0000)
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1 vote

Survey Delivery

Schedule for Specific Times to send

I would like to have the ability to schedule the survey to be sent at specific time, right now it defaults do Pacific Time, which sends my surveys at 2:00am Eastern. But, what I would like it to do is schedule them to go (including reminders) at 10am every Tuesday. This seems to return the best results for what I am looking for.

Submitted by
2 comments

Voting

6 votes

Survey Delivery

Excel file

Hi,

 

I dont understand why the data file at the end of a survey should consist of multiple files of 5000 responses. Imagine the time & effort required to combine several such files?

Submitted by (@josonjose)

Voting

0 votes

Survey Delivery

Reduce Width of Emails to Avoid Spam Guards

I recently did a SPAM check on an email we sent to a small sample, a good deal of which had the email sent to SPAM.

 

I found out that Emails wider then 620px can trigger some spam guards. Could you please reduce the max-width of the email from 650px to 620px. We want to reach the entirety of our email lists.

Submitted by (@webmetz)
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3 votes

Survey Delivery

Send both HTML+Text Only Emails At Same Time

I've ran our emails through SPAM checkers, and found out that HTML only emails sometimes end up in SPAM. So, I did a little bit of research and found out that there is a process called Multi-part MIME. What it apparently allows is for a HTML message and a Text only message to be embedded in the same email, and if a client doesn't render HTML, it will render the text only version. What this would involve is that, much ...more »

Submitted by (@webmetz)
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4 votes