I have a number of micro polls setup using smart delivery. I really like the dynamic flash charts - I would like to request the addition of percentages next to each possible answer. Currently only displays as number of respondents and I find I am running my own calculations to get a percentage. This seems like a fairly easy calculation to add.
It would be very helpful to have the ability to develop custom scoring for surveys in the corporate and enterprise editions. I understand that it can be developed using custom scripting (with a price), but it would be absolutely helpful if it became a point and click option. We are getting numerous requests to develop scored surveys for our internal clients and I would like to be able to meet their specific needs better. ...more »
I am trying to create a survey where I want to give my top producers more weight. For example, I would like their answer to be weighted for every $100,000 in revenue.
Tom, who sold $340,000 of product, would have his vote weighted 3 times, compared to Jill who sold $130,000 (her answer would only be weighted once).
It would be helpful to be able to do this type of calculation...
I have a couple suggestion regarding the validation error messages: 1) When enabling validation on a per question basis, I've noticed that the default error message for a multiple choice question which requires only one response is "please choose at least one answer." I think this is confusing for respondents as in a case like this, we only want them to choose a single answer, not more than one. 2) I have a few questions ...more »
I propose switching the position of the "save and return" button on the bottom page of the surveys. I find it's intuitive to go to the right side of the page when wanting to advance and currently, the "continue" button is on the lower left-hand side of the page while the "save and return" button is on the right side of the page. Several of my colleagues have noticed this and agree that it's more intuitive to put the ...more »
Whenever you print a form that has branching, there's all this extra spacing, a major gap that interferes with viewing all the questions you answered. So let's say I answer Q.1-6 then because of branching I then jump to Q.12, then to Q36, then what I get is, an extra 3 or 4 pages in between.
On the multiple choice, you have the option to select a box to show "other" as an option. It would also be useful for the rating scales to display an option for using "not applicable." This would be easier than adding the text manually and then having to adjust the report settings to filter out the "not applicable" so it doesn't appear as a higher rating than "strongly agree."
After creating the survey, we realized that the default font size was quite small. We then had to change the font size for EACH question. It would be great if there was an option to change font size for the SURVEY without having to change each question.
Spreadsheet questions do not allow branching of any kind. I understand that developing branching rules off answers that are totally random and unstructured is difficult and subject to a lot of problems. But what would be easier and useful would be to have at least a "No Branching" option for the spreadsheet question. I may filter out a person that I want to ask a special spreadsheet question to, and then I might want ...more »
In many programs I have used, the red star associated with required questions is repeatedly criticized by pre-testers as an unattractive way to represent such questions. Personally, I think it is appropriate in some cases, such as collecting form information like addresses and zipcodes. But for more involved questionnaires others have told me that it is a distraction. It would be useful to have a global option where ...more »
I twould be nice to have a "Print Page" option at the close of the survey, for record keeping purposes.
Action Alerts currently enables a user to get notified immediately when a respondant answers a value on rating scale.
I twould be nice to enable action alert emails to go out based on an open-ended text box comment as well. This way the "Voice of the Customer" can be heard in real time.
From a Usability standpoint, it would be nice to have the ability to provide a "close window" button (for the "thank you" page, rather than respondants having to close the window by X-ing out.
Add https capabilities for setting up surveys and viewing reports
When editing more than one setting on a question, you currently have to change the settings on one tab, save, then re-open the edit screen and make the change on the next tab, save again. There should either be a save and continue button or have the application automatically save your changes if you move to a different tab. See vid where I change the question name, then change the font. Only the font change is saved. ...more »