Reporting Tools

Cross tabs in the real time summary by question responses

In the Real Time Summary, we can filter by question response on the first filter, but cannot filter by question response in the second or later filters. We can run cross tabs and get towards the answers, but often we just want to browse all answers by the two chosen question responses, and so doing so in the Real Time Summary screen would be very helpful. Could you please allow this to happen, in the next updates! ...more »

Submitted by (@philip.derham)
1 comment

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Reporting Tools

Search Response Viewer

There should be the ability within the Response Viewer to dynamically search responses based on custom variable values, rather than having to go to 'Create Data Filters', creating a criteria and searching in the Response Viewer for that data set.

Submitted by (@noelfernandes)
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7 votes

Survey Development

incorrect response for multi select type variables

one of the major problem with the response of multi select question type, in data if export excel format then the response which are shown to respondent are but not selected are blank. and suppose we implement masking (extraction) then it will be hard to differentiate in these condition from data. So if there is error in implementation such logic we can confirm by checking data. I believe in data this should be 1 for ...more »

Submitted by (@kumarshaileshpatel)
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2 votes

Survey Delivery

Flexible Template For Thank You + Individual Response

In the Standard Email Notifications, when you Enable Thank You Email with Email Type : Thank You + Individual Response you can customize the thank you message only and the user ALWAYS GETS THE Response Details (ID, Timestamp, IP Address, Time Taken, Email Address, Email List) AND Integration/Custom Tags (Custom Tag 0-5) AND Geo Coding (Country, Region, City, Area Code, DMA Code). Some of these details do not make any ...more »

Submitted by (@alahajeid)
1 comment

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6 votes

Survey Delivery

response ID in the thank you EMAIL

Allow the response ID to be included in the Thank you EMAIL sent to the respondent (under email notification).

Submitted by (@seaofstitches)
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12 votes

Survey Development

CAT adaptive surveys with Item Response Theory (IRT)

Provide ability to enter IRT parameters for survey items, item selection method and starting/stopping criteria for adaptive surveys. This could dramatically shorten surveys without sacrificing precision.

Submitted by (@milofryling)
1 comment

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4 votes

Survey Development

Enable "Action Alert" emails for open ended questions

Action Alerts currently enables a user to get notified immediately when a respondant answers a value on rating scale.

 

I twould be nice to enable action alert emails to go out based on an open-ended text box comment as well. This way the "Voice of the Customer" can be heard in real time.

Submitted by (@jayf00)
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14 votes