Survey Development

Marketing

i was just wondering if there was a way to specify where the tip should show up... top of question or bottom of question... For now, they all show up at the top. BUT for tip on selecting "other" showing at the bottom would be the best placement for this TIP.. and therefore a placement option would be a welcoming enhancement

(@philip.derham)

Reporting Tools

Average time for survey completion

Hi, Like the newish average time to complete in QP. Have noticed, because I choose not to set a time limit, that some participants start, clearly go off and do something else, and come back quite some time later and finish the survey. This means we have distorted (extended) averages. I know a solution is to put a time limit on the survey, but if I choose not to do that, would like to have a scatter graph showing times... more »

(@marketing2)

Survey Development

MailChimp integration

It will be great if you can offer mailchimp integration for all your paid plans. I understand its only available currently under Corporate plan but all your major competitors eg SurveyMonkey, SurveyMethods, SurveyGizmo are offering free mailchimp integrations for all their paid and free plans. Its really a pity if you are not following the industry trend as mailchimp is one of the leading email providers used by many... more »

(@hartleygoldenthal)

Survey Development

Restart survey

In surveys with logic in it where you can't go back in the survey to correct wrong answers I'd like to see an option that will allow respondents to click a button that will delete their responses so far and restart the survey anew. Currently if you allow only one response per IP address, email address etc. if they back out due to an error it records the response as incomplete but won't allow them to retake it because... more »

(@philip.derham)

Reporting Tools

Comparison reports - especially for devices used

Am working with the a survey. Have used two filters and produced a data set based on an online comparison (which is a most useful feature) which I can print out and show the comparisons. If I export it to Excel, the Excel file shows data for only 1 of the 2 filters. If I export it to PDF, it merely repeats the first question 40 more times and does not add the answers. How can I get it to work as it shows on the screen... more »

(@philip.derham)

Reporting Tools

Comparison reports, created by using filters

Am working with a survey. Have used two filters and produced a data set based on an online comparison (which is a most useful feature) which I can print out on paper and show the comparisons. If I export it to Excel, the Excel file shows data for only 1 of the 2 filters. If I export it to PDF, it merely repeats the first question 40 more times and does not add the answers to any of the other 40 questions. How... more »

(@mrktrsrchr)

Survey Development

N/A or None option on Multiple-Choice questions

On mulitple-choice questions there is an additional option for "other" with a text box, but no additional option for N/A or "none". This creates an issue where in order to keep the order we need for answer options where there is both "Other (specify)" and "None". Example: Who did you travel with? - Family member(s) - Friend(s) - Other (please specify) - No one -- I traveled alone Our only solution to keep the answers... more »

(@philip.derham)

Reporting Tools

Cross tabs in the real time summary by question responses

In the Real Time Summary, we can filter by question response on the first filter, but cannot filter by question response in the second or later filters. We can run cross tabs and get towards the answers, but often we just want to browse all answers by the two chosen question responses, and so doing so in the Real Time Summary screen would be very helpful. Could you please allow this to happen, in the next updates!... more »

(@philip.derham)

Reporting Tools

Average completion time by device

Hi, Given the different screen sizes used on PCs, tablets or smart phones, and Question Pro's capacity to change the screen look/question style to match the type of device used, it would be very useful if we could determine the average time taken for each type of device, as well as overall for all devices. Could this be done so that when we filter to device type at the Real Time Summary stage, we can get an average... more »

(@philip.derham)

Reporting Tools

Real time analysis of filtered data by device

Currently, in the reporting, real time analysis you can filter the data by question responses and then add a filter of device type. But when you do, the device type available is Tablet/ smart phone. Given the strong use of smart phones to answer surveys, we'd like to be able to analyse by individual type - e.g. smart phone separately from tablet. Could you please add this to the next lot of changes. With best wishes,... more »