Philip.Derham

Hi, Like the newish average time to complete in QP. Have noticed, because I choose not to set a time limit, that some participants start, clearly go off and do something else, and come back quite some time later and finish the survey. This means we have distorted (extended) averages. I know a solution is to put a time limit on the survey, but if I choose not to do that, would like to have a scatter graph showing times ...more »

Am working with the a survey. Have used two filters and produced a data set based on an online comparison (which is a most useful feature) which I can print out and show the comparisons. If I export it to Excel, the Excel file shows data for only 1 of the 2 filters. If I export it to PDF, it merely repeats the first question 40 more times and does not add the answers. How can I get it to work as it shows on the screen ...more »

Am working with a survey. Have used two filters and produced a data set based on an online comparison (which is a most useful feature) which I can print out on paper and show the comparisons. If I export it to Excel, the Excel file shows data for only 1 of the 2 filters. If I export it to PDF, it merely repeats the first question 40 more times and does not add the answers to any of the other 40 questions. How ...more »

In the Real Time Summary, we can filter by question response on the first filter, but cannot filter by question response in the second or later filters. We can run cross tabs and get towards the answers, but often we just want to browse all answers by the two chosen question responses, and so doing so in the Real Time Summary screen would be very helpful. Could you please allow this to happen, in the next updates! ...more »

Hi, Given the different screen sizes used on PCs, tablets or smart phones, and Question Pro's capacity to change the screen look/question style to match the type of device used, it would be very useful if we could determine the average time taken for each type of device, as well as overall for all devices. Could this be done so that when we filter to device type at the Real Time Summary stage, we can get an average ...more »

Currently, in the reporting, real time analysis you can filter the data by question responses and then add a filter of device type. But when you do, the device type available is Tablet/ smart phone. Given the strong use of smart phones to answer surveys, we'd like to be able to analyse by individual type - e.g. smart phone separately from tablet. Could you please add this to the next lot of changes. With best wishes, ...more »

Average time to complete a question as an indication of respondent engagement and questionnaire good design.

With the QP cross tab facility, can it e extended to be more than just for Multiple Choice and Marix Questions to include ranking questions.

Particularly want ot see answers cross tabbed by their rankings and not able to do this at present anda the capacity to do so would be most helpful.

The new infographic with its reporting of what devices have been used is very helpful. I'd like to be able to take it the one step further and be able to analyse the device use by whether the respondents completed the survey or dropped out. This would be the first advance. My second request would be to be able to analyse drop outs by question by device. This would allow us to see how far through the survey the respondents ...more »

Sometimes, when testing different contact methods, we have the same survey running as tow or three different surveys, named differently and each accessed by respondents using different contact methods. We then combine the data into an overall survey result and report the combined totals and the comparisons between the composite sample and the individual components. Currently, we have to do this outside QP, but it would ...more »

When you expert a survey to Word, whether the default i QP has the question numbers visible or not, the question numbers are not exported. The question numbers are exported in PDF files if the display has them as visible in QP. Can we please have the question numbers exported with the text into Word, if the question numbers are set to show on the QP site and survey. Thank you - will save a lot of time at the survey ...more »

With word clouds, we have a static image that sows words but not context. Can I suggest we change this so we have the image, but also have the capacity to click on a word and then be taken to (an Excel downloadable) list of all the statements that include that word. It may speed up coding. For example, if the words "survey", "long", "good", "bad", "too" were all in a word cloud, we wouldn't know if the respondents ...more »